Business Development Programme
It is with uncertainty that we move into 2021 and the post-covid era of doing business, of re-inventing our business mastery model after being aware for a few years that we desperately needed to disrupt ourselves, disrupt our thinking, our business planning and our service delivery and execution if we want to thrive in the challenges about to face us, our families and work colleagues.
We heard and spoke about our own possible ‘tsunami’ or ‘9/11’. But to no avail. We were not proactive; we didn’t benchmark against the competitors of best practices; we have lost the plot when it comes to service excellence. Our complacency and even at times our arrogance has resulted in ‘covid’ biting us in the butt. So where to from here? Each of us needs to urgently identify, acquire and become professionally competent in the new ‘post-covid’ knowledge and business intelligence, in the innovative survival and technical skills to be more street-wise, and in developing greater authentic leadership attributes essential to thrive and to build our wealth creation strategies and tactics in our chosen industry.
There is a new sense-of-urgency needed to become more client-centric, creating a dynamic post-covid work ethic, and to build and maintain those essential relationships with our best-fit business partners. Our revamped Business Development Programme (BDP) of 8 dynamic modules with 12 on-line workshop days spaced over the year will enable and empower you and your colleagues to discard the outdated knowledge, basic skills and personal attributes of yesterday.
Join us for the BDP 2021 launch session and Module 1: Business Strategy, Leadership and Personal Mastery, then make a more-informed decision on your destiny and legacy you desire.
Your investment of R500 registration fee and R1 950 for the 2-day Module 1 workshop is a wise decision. This equates to a very competitive R273 per hour. The question is no longer ‘can I afford this?’ but rather ’can I afford not to invest in my future’.
We look forward to be sharing this exciting opportunity with you.
Dates and Registration
6 x 2-day on-line zoom workshops on alternative months.
- April – Thurs 8/Fri 9 – LAUNCH DATE
- June – Thurs 3/Fri 4
- August – Thurs 5/Fri 6
- October – Thurs 7/Fri 8
- December – Thurs 2/Fri 3
- February – Date TBC
- Day 1: Session 1 – 09:00 – 10:30. Session 2 – 11:00 – 12:30. Session 3 – 13:00 – 14:30
- Day 2: Session 4 – 09:00 – 10:30. Session 5 – 11:00 – 12:30. Session 6 – 13:00 – 14:30.
Registration process:
- Complete and submit the BDP registration form with proof of payment (pop) to gaw@mweb.co.za.
- Pop for R500 registration fee and February workshop fee R1 950 = R2 450 total.
- Banking details: Nedbank. M.E.Gaw. Acc: 192 437 5125. Ref: Name + BDP 1.
- Investment is R1 950 per monthly workshop of 9 hours = R217 per hour.
- Certificates provided for CPD points after each workshop.
Further information – Malcolm Gaw 0824587255 or gaw@mweb.co.za or Trevor Gaw 0614131010 or info@trevorgaw.com
About the Programme
Module 1:
BUSINESS STRATEGY, LEADERSHIP AND PERSONAL MASTERY
Module 2:
INTEGRATED BUSINESS FUNCTIONS, STRUCTURES & SYSTEMS
Module 3:
EFFECTIVE MANAGEMENT FUNCTIONS, ACTIVITIES & EFFICIENCIES
Module 4:
PROFESSIONAL SALES MANAGEMENT & SALES MASTERY
Module 5:
DYNAMIC SALES PROCESS, TECHNIQUES & MASTERY
Module 6:
CORPORATE GOVERNANCE, COMPLIANCE & BUSINESS INTEGRITY
Module 7:
BUSINESS EFFICIENCY & DISCIPLINE – POLICIES, PROCEDURES & PROCESSES
Module 8:
THE DYNAMIC ENTERPRISE FOR SUSTAINABLE WEALTH CREATION
Instructors
With many years of consulting, facilitating, training and developing, mentoring and coaching in Corporates and more specifically Real Estate, Malcolm Gaw and Trevor Gaw teamed up to research, design and facilitate activity-based, customized leadership, management & sales development programmes and courses to build capability for personal and business performance and success, ultimately wealth creation.
Trevor’s son, Terence Gaw, has joined us this year after being in the UK for the past 7 years. He has brought new insight into the programme with his social media advertising skills and innovative tracking systems that he has obtained during his time in the UK as the director of a very successful marketing company.

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Personal and Business Wealth Creation
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Industry insight – ‘environmental sensitivity’.
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Benchmarking best practices
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SWOT Analysis = opportunities for wealth creation
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Business vision, mission and values.
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Key Business Drivers
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Performance Dashboard – visual management
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Custodians and Champions – ownership for delivery
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Sustainable Competitive Advantage
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Entrepreneurial Leadership
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Personal Mastery
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Strategy-Structure-System – alignment
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Organisation structure & design
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‘Systemise-to-optimize’
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Effective Business Functions and activities.
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Custodians and Champions = ownership & accountability
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Processes, Policies and Procedures for effiociency
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Professional Code of Conduct
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Job Descriptions, Roles and Responsibilities, Accountability
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Performance Management System – areas, results, indicators
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Business Culture & Communication systems
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Reward and Recognition
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Business/Brand Reputation
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Effective Management systems.
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Define ‘Management’, ‘Leadership’ and ‘Managerial Leadership’
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Key principles of Effective Management
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Primary management functions – Plan, organise, direct & control (PODC)
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Confidentiality Non-disclosure Agreements
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Secondary Management functions – communication, innovation,
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co-ordination, coaching/mentoring, discipline, counselling
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Key activities per function.
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PODC Impact/Influence on Personal and Business wealth creation
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Decision-making and Problem solving.
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Processes, Policies & Procedures – ‘paint-by-numbers’.
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Rules of engagement – Stakeholder expectations.
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Efficiency vs Effectivenes
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Sales Manager – purpose, principles, process, people & results
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‘Law of the Lid’ & ‘Valley of Death’ philosophy
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Sales Management blunders
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How to ‘Systemise-to-Optimise’
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Marketing and Sales strategies & tactics
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Sales Manager key performance areas & indicators
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Sales Coaching essentials = key to wealth creation
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Sales Management Toolkit/Toolbox
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Sales Results – Performance Dashboards
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Daily direct income-producing activities
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Sales Manager ‘Differentiators’
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Sales Leadership for Sales Mastery
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Sales Professional toolbox for today’s market
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Selling & Buying Cycles.
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Relationship building and the referral business
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Handling Seller and Buyer objections.
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The Confidence to Close.
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Key principles of Prospecting for a prospecting mindset.
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Key essentials of the sales presentation.
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Best practice techniques to ‘Close that Sale’.
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Prospecting contact and activity log.
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Competencies for Sales Leadership & Sales Mastery.
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Good Corporate Governance
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Ethics and Value Management
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Professional Code of Conduct
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Ensuring compliance
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Governing and regulatory bodies
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Legislation implications.
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Confidentiality Non-disclosure Agreements
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Basic Conditions of Employment Act (BCEA)
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The Occupational Health and Safety Act (OHSA)
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Consumer Protection Act (CPA) .
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Protection of Personal Information (POPI)
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Disciplinary and Grievance Procedures
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The Enterprise and Business Financials
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Business Plan, Marketing Plan and Sales Plan alignment.
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Business Health Check form – The triple P’s.
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Business culture – structure; direction; discipline; clarity
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Principles, practices & pitfalls of each of P’s.
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Workplace Reality check for effectiveness/efficiency.
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Benchmarking best practices for productivity improvement
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The Employee Handbook & Office Rules.
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Checklists, Worksheets & Standard Operating Procedures (SOP’s)
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Service Level Agreements (SLA’s)
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Triple P alignment to business vision, mission and values.
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Plotting & Developing policies, procedures and processes.
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‘Quality’ defined = Continuous Process Improvement (CPI)
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Business Process Re-engineering (BPR)
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The Dynamic Enterprise capabilities.
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‘Environmental Sensitivity’ (SWOT) to finalise Key Business Drivers.
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Business analysis – 5 S’s vs 7 P’s.
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Revisit Business strategy, Marketing strategy & Sales Strategy.
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Complete the Visual Business Performance Dashboard/Scorecard
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Momentum-of-change = wealth creation.
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Driving & leveraging Change – model application.
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Sustainable Competitive advantage – giving you the edge!
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Business Partnering for win-win results.
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The Business Entrepreneur & Personal Mastery.Business Health Check – priorities & corrective actions.